These are good things to watch for and questions to ask.
If a person was talking, did the student continue listening?
Did the student monitor his physical feelings and breathing?
Did the student tell himself to relax tense body parts?
Did the student try to speak in a neutral tone?
Did the student ask for time by himself if he was really upset?
Did the student brainstorm the reasons why he was upset?
We used to call this counting to 10. WC Fields said it was important to count to 10 so your aim is better. If our aim is for us to feel better these are important questions.
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